Get in Touch

    We're here to help with any questions about your South African adventure

    Email Us

    hello@goshenstays.com

    Or support@goshenstays.com anytime

    Head Office / Support

    087 021 0257

    Mon-Fri 8AM-6PM SAST

    Visit Us

    Cape Town, South Africa

    Sandton City, Johannesburg

    Response Time

    Within 24 hours

    Average response time

    Send us a Message

    Have a question? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

    How Can We Help?

    General Inquiry
    Property Questions
    Host Support
    Safety & Trust

    Need Immediate Help?

    For urgent matters or if you're currently staying at one of our properties and need assistance.

    Frequently Asked Questions

    Quick answers to common questions about Goshen Stays

    How do I book a property?

    Simply browse our properties, select your dates, and click 'Book Now'. You'll need to create an account and provide payment details to complete your reservation.

    What is your cancellation policy?

    Each property shows its cancellation policy. Approved refunds go back to the original card via PayGate. See our Cancellation and Refund Policy for details.

    Are properties verified?

    Every listing is reviewed by our team before it is published. We do not currently carry out physical inspections.

    How do I become a host?

    Go to List your property, submit your details and photos, and pay the once-off R499 listing fee. Our team reviews the listing before it goes live.

    Can't find what you're looking for?

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