Get in Touch
We're here to help with any questions about your South African adventure
Email Us
hello@goshenstays.com
Or support@goshenstays.com anytime
Head Office / Support
087 021 0257
Mon-Fri 8AM-6PM SAST
Visit Us
Cape Town, South Africa
Sandton City, Johannesburg
Response Time
Within 24 hours
Average response time
Send us a Message
Have a question? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
How Can We Help?
Need Immediate Help?
For urgent matters or if you're currently staying at one of our properties and need assistance.
Frequently Asked Questions
Quick answers to common questions about Goshen Stays
How do I book a property?
Simply browse our properties, select your dates, and click 'Book Now'. You'll need to create an account and provide payment details to complete your reservation.
What is your cancellation policy?
Cancellation policies vary by property. Most hosts offer flexible cancellation up to 48 hours before check-in. Please check the specific policy on each property listing.
Are properties verified?
Yes! All properties undergo our verification process including identity verification of hosts, property inspections, and quality assessments.
How do I become a host?
Click 'Become a Host' and follow our simple 3-step process: Create your listing, verify your identity, and welcome your first guests.
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